We provide one of the most comprehensive fund administration solutions in the market and connect funds to their members and employers.
We help our clients achieve their strategic goals with core and value-added administrative services for our funds.
As a Link Group company, our leading industry position and scale allows us to invest in our technology and platforms to achieve client outcomes, drive ongoing product innovation, invest in training to drive service quality, and deliver expertise and efficiencies to all our clients.
We deliver core services for members and employers on behalf of our super fund clients, including:
We also provide online portals for members and employers, MemberAccess and EmployerAccess, which act as extensions to super fund websites to help members manage their super accounts and investments, and employers stay on top of their super obligations.
Link Group offers a high quality core administration solution with a full range of value-added services to enhance our clients’ offerings to their employers and members.
Underpinned by our proprietary technology, processes and people, we provide superannuation funds with the most comprehensive solution in the market.
We offer a customisable offering of core and value-added services, to provide funds of all sizes the flexibility to select the mix of services that meets their needs.
Our core services help our clients meet their day-to-day administration needs, while our value-added services help our clients differentiate their product offerings, respond to regulatory change as well as grow, engage and retain members.
These services include:
Super Clearing House Online is a non-cash payment product which is issued by Pacific Custodians Pty Limited (AFSL 295142) and operated by The Superannuation Clearing House Pty Limited.
Money Solutions Pty Limited (AFSL 258145)
AAS has a long history of collaboration and innovation to develop and deliver innovative solutions tailored to our clients’ strategic objectives.
Link partners with clients of all membership sizes, delivering both a comprehensive administration service solution as well as interacting with other client selected outsourced service providers.
Drawing on the expertise of Link Group’s IT and digital teams, our bespoke services are designed to help our clients understand, attract, engage and retain members through technology.
Our bespoke services help funds by:
At the heart of AAS is our market-leading proprietary aaspire platform which provides a user-friendly and feature rich experience for funds.
aaspire is a proven and scalable platform that allows fund trustees to access real-time data.
The aaspire platform effectively administers a wide range of superannuation plans, bringing data-driven insights to the fingertips of funds by integrating seamlessly with a range of workflow, document management, contact centre, document publishing, member and employer online services, finance and CRM systems.
Additional benefits of the aaspire platform:
Link Group continues to invest in the continuous improvement of the aaspire platform, to support its ability to provide clients with scalability, automation, operating leverage, privacy and data protection and integration with other platforms and services.
Link Group brings together technology, processes and people, underpinned by rigorous quality and security frameworks.
Our ongoing investment in technology supports our clients’ growing needs, as we continually strengthen the capability, integration and security of our IT systems and platforms.
We have a team of quality experts dedicated to delivering outstanding service to our clients, their employers and members. Our quality framework brings accuracy, efficiency and continuous improvement across our technology, processes and people.
Link Group continues to invest and enhance our information systems to optimise the accuracy, integrity and security of data. We proactively take steps to reduce the risk of security breaches and meet regulatory and third party compliance expectations.
Link Group has also implemented an Information Security Management System certified to the ISO27001 international standard, independently verified by SAI Global.